They may even inform you that you can’t gain access to the account at all (some reps are unfamiliar with the court order policy). They’ll likely direct you to obtain a court order, which we’ll describe below.
Make sure to be clear with the support representative and ask exactly what you need to do. However, some people have been able to gain access to a deceased person’s Apple account by working with Apple Support directly. Apple accounts are nontransferrable, even after death. Be careful about the information and documentation you provide, and when.Īpple policy states that they may legally wipe your loved one’s data if they receive a copy of their death certificate. If you don’t have the information needed for the options above, you’ll need to contact Apple Support to request a transfer of ownership of the account to you.Īpple Support might ask for a copy of the death certificate, as well as identifying information about you.
#RECOVER ITUNES PASSWORD CODE#
You may have to go through additional steps that include answering security steps or receiving a code at your loved one’s phone number. Then, you’ll enter your loved one’s name and email address to start the reset process. If that email address isn’t the correct Apple ID, click, “look it up” underneath the text box. You’ll just need to go to the Apple ID account page, click “Forgot Apple ID or Password,” and then enter their email address in the text box. If you don’t know the person’s Apple ID, but you do know their email account and password, you can reset their Apple ID and password.
#RECOVER ITUNES PASSWORD PASSWORD#
Look for a list of passwords or a password manager on any open devices like phones, tablets, and computers. Search for passwords and IDsīefore you attempt to reset or recover your loved one’s Apple ID, see if you can find that information in their documents or or other devices. If you need to recover a deceased loved one’s Apple ID, here’s what you should do. If you don’t want to go through that process, though, you can use the person’s Apple ID to log in to their computer, too.Īnd luckily, Apple Support understands that family members often need to access their deceased loved ones’ devices. Retrieving the data from an Apple computer is sometimes easier because you can remove the computer’s hard drive and read it using another Mac or a PC. To get into a loved one’s Apple phone or tablet, you’ll need that person’s Apple ID.
#RECOVER ITUNES PASSWORD HOW TO#
How to Recover a Deceased Loved One’s Apple ID
Below, we’ll walk you through the process of recovering a deceased loved one’s Apple ID, as well as resetting or recovering your own. Luckily, there are a few different ways to recover an Apple ID, yours or a loved one’s.
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